Fix: Chromebook Not Charging Past 1%

Sometimes when your Chromebook battery dies, it takes a while to fully charge up when you plug it in. For example, it gets stuck at 1%. It stays this way for hours. And, when you unplug the charger, your Chromebook shuts down.

More than likely, it’s a software issue. Luckily, there are a few things that you can do to fix the problem yourself. The first thing to try is a hard reset. Here’s how to get started.

Hard Reset

• Firstly, turn off your Chromebook.
• Press the refresh button and power button together.

The above should allow you to begin the hard reset process on your Chroomebook. However, the keys may vary depending on your Chromebook’s manufacturer. 

If the above fails, try the following key combinations with respect to your Chromebook’s brand.

Acer AC700 and Cr – 48

1. Turn off the Chromebook.
2. Manually remove the battery of the Chromebook from the bottom, and then put it back on.
3. Turn on the Chromebook.

Lenovo Thinkpad X131e

1. Turn off the Chromebook while on charging.
2. Detach it from the charging adapter.
3. Manually remove the battery and put it back on.
4. Reconnect the charging adapter.
5. Turn on the Chromebook.

Samsung Series 5 Chromebook

1. Turn off your Chromebook.
2. Detach it from the power adapter.
3. Using a paper- clip or something equally thin, press on the hole on the back.
   
4. Reconnect the power adapter while pressing on the hole.
5. Turn on the Chromebook.

Once you hard reset your Chromebook, boot it up and put it to charge. Does it charge pass 1%? Great! Let it charge before you continue to use it.

Recovery Mode

Is your Chromebook battery still stuck at 1%? Then, you can try putting your Chromebook into recovery mode and then charging it.

First turn off your Chromebook.

• Then hold Esc + Refresh together, and press the power button while holding the other two.
• This puts your Chromebook in recovery mode.
• Once you see the recovery screen, plug in your charger.
• Close the lid and let it charge.
• Once it charges completely, restart your Chromebook and use it as normal.

The above two methods help solve software issues with regard to charging your Chromebook. However, should they fail to fix the problem, chances are that you have a hardware malfunction. Take your Chromebook to a repair shop for further assistance.