Frozen Surface Pro 3? If your Surface Pro 3 is stuck on restarting, frozen at the “Surface” screen or has a black screen then there are several things that you can try to fix a Surface Pro 3 that freezes on the logo or any of the above issues.
Reasons For Frozen Surface Pro 3 Display
Unfortunately, there doesn’t seem to be any specific reason for the Surface Pro 3 display freezing. Reports are that the Surface Pro 3 freezes randomly. It can happen while switching between applications or when the Surface Pro 3 is not in use. If your Surface Pro 3 freezes then you should take note of what you were doing before it froze. Try the following fixes:
Preliminary Fix for Frozen Surface Pro 3
- Press and hold the “Power” button for 30 seconds.
- Press and hold the “Volume Up” and “Power” buttons simultaneously for 20 seconds. You should feel the device eventually vibrate.
- Wait about 10 seconds, then press the “Power” button to power the Surface Pro 3 back on.
| User Profile Service Failed Logon User Profile Cannot Be Loaded: If you’re having trouble logging onto Windows using a new or old user profile then reading the guide to help resolve the issue. |
General Solution
If above method doesn’t solve your issue, you can use this method to find the way of fixing it. Make sure that the firmware on your Surface Pro 3 is up to date. You can check it inside Settings > Update and Security. Also, update your drivers to the latest and make sure that they are no corrupted devices attached to the Surface. If none of these steps do not solve this issue, you can restore or install a clean copy of Windows on your Surface Pro 3.
| Microsoft Edge not working? Try these tips to troubleshoot a faulty Edge installation. There are also many tips and tricks (shortcuts) for Microsoft Edge! You can read all about them in our extensive Microsoft Edge User Guide. |
Thanks for reading how to Fix Frozen Surface Pro 3 devices. If you have any suggestions or queries then feel free to leave us a comment in the comment section below.