How To Fix Galaxy Note 9 Not Sending Or Receiving Picture Messages

Sending and receiving picture messages or other MMS texts from a Galaxy Note 9 is easy. However, sometimes, your Android’s MMS does not work. Here are 6 easy and quick ways to fix Galaxy Note 9 not sending or receiving picture messages.

Galaxy Note 9 Won’t Download MMS Messages

The reasons why your MMS messages may not send or come into your Galaxy Note 9 varies. My advice is to take it to your carrier (ATT, Verizon, etc.) to have them properly setup the phone for MMS. However, to try to fix it on your own, these are the most common issues and fixes.

Signal Strenght

Do you have a wireless signal? Check to see that you have service or if you accidentally enabled Airplane Mode.

If Airplane Mode is off and you have good signal then you can check your message center number and ensure that it is correct.

Restart

The first thing to do here is to restart your Galaxy Note 9. Software glitches normally require a reboot to resolve. Once you restart your phone check to verify that you send MMS texts.

If your Note 9 still can’t send or receive pictures, then press and hold the volume down and power keys simultaneously for 10 seconds or more to do a forced reboot and try again.

The forced reboot soft resets your Note 9 but does not erase any files, photos, or other data. It simply closes all apps and reloads the phone’s memory.

Delete Messages In Inbox

If you have lots of messages in your inbox and many with attachments, try to delete unnecessary ones to make room for new multimedia message.

Choose Network Manually

Open the Settings app.
Tap Connections.
Tap Mobile networks.
Tap Network operators.
Tap Search networks.
It may take some time for the device to search for available networks.
Tap on any other network but your own network operator.
Your phone will try to register with that network but it will fail.
Then, tap on your own network operator.
Restart your Android and check to see if the problem resolves itself.

Reset Network Configuration

On the Home screen, swipe up on an empty space to open the Apps tray.
Tap General Management.
Tap Reset settings.
Tap Reset network settings.
If you have set up a PIN, enter it.
Tap Reset settings. Once complete a confirmation window will appear.

Final Advice

If your Galaxy Note 9 still cannot receive or send MMS picture messages then you can hard reset your Note 9 to see if this fixes the problem. However, remember that you can always take it your carrier first for help.

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One Response

Gabriel Guzman, BSME December 21, 2018

Having a hell of a time to work with the Galaxy Note 9. The local TMobile store bas guiven me an excelent service, however, I refuse to visit this office everytime I have a question. All I need is complete user manual in a book form. I will not try using the internet any more, I am fedup with the advertising when I try to get answers from Samsung in the internet. Where can I get a manual? I am willing to spend a little more over the $999.99 that I paid for this phone. I have done Photoshop as a hobby for decade, so I can use a PC…have 3 each, and have had a Note 3 which I enjoy using but the camera in the Note 9 is outstanding. Ebay offers a manual for $33.00 but I don’t know if it is much better than the junk tutorials offered by Samsung…